In order to comply with federal law and state regulations Jackpot.com must confirm that you are physically within a state where we are available. This takes place prior to ordering any tickets, adding funds to your account, or making a withdrawal.
If you are physically located in an authorized state, but you are receiving a message that you are not we recommend you take the following steps:
- Make sure that location services are enabled on your browser, app, or device. For more information please click here. Enabling Location Services
- If you are using a VPN please make sure to turn it off.
- Some wi-fi networks have a built-in VPN. Please try turning off your wi-fi and trying again.
If you are still experiencing this issue please reach out to us at help@jackpot.com.