We take our duty of customer care very seriously, and we are obligated to ensure that all our players who win prizes are paid promptly and in full.
All prizes under $600 ($500 in Arkansas) will be credited directly into your Jackpot.com account after the draw is completed. If you win a prize above this threshold our Customer Support Team will be in contact with you regarding the details of delivering your physical ticket so that you can claim it directly from the State Lottery.