If you have a promo code you must enter it before making a deposit or a purchase. If you have a deposit based promotion you may enter it when selecting the amount you wish to deposit, then click Apply. If you have a purchased based promotion you can enter it at checkout before finalizing your order.
If you are having any issues with your promo code please contact our customer support team so we can investigate and assist you as quickly as possible. You may do so by sending an email to help@jackpot.com. Please include the name of the promotion or the code in your email.